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I highly recommended using their service. Javi, Sara, Sha and restaurant staff are great.
Don't take our word for it
We will definitely use Dinnertainment Isla Mujeres the next time we are on the island. We were staying in a VRBO. David and William provided a wonderful meal and excellent service. Our only regret was we couldn’t schedule them for another evening!
Best Experience Ever
Our Dinnertainment team(s) went above and beyond for us! We were so impressed by the service and food. We were staying in an Airbnb and the team made it really easy to not have to worry about where we were going to eat or having to cook and clean up ourselves. They were great! It was exactly what we needed and more! They were also very accommodating of our dietary needs/restrictions and were very responsive to changes to the menu throughout the week. Thank you so much!!!
Yummy snacks after a long day of travel!
What a terrific way ti start our vacation.,it was so nice ti arrive to our vrbo after a very long travel day and have delicious guac, ceviche, chips, salsa and tawuiyos awaiting us from Javis cantina!!! Oh and the margaritas were the icing on the cake!!! Highly recommend!
FREQUENTLY ASKED QUESTIONS
Communicate with us via email so we can add your event to our calendar. Deposits may be requested to hold your date.
We know unexpected things arise and we are pretty flexible. Cancellations must be made 15 days in advance for a full refund. Within 15 days, there is a cancellation fee of 25% of the invoice.
If you are planning an event or small gathering, we custom plan those with you.
Once we decide on a date, you will receive an invoice that outlines everything we have discussed. This is a live document that we will continue to edit as your event date approaches.
Credit Card or cash at the event. All electronic payments have a 5% payment processing fee.
Tips are not included and shared with our entire team behind the scenes.
All invoices should be paid before you leave Isla Mujeres to return home. All unpaid invoices on day of departure will incur a 25% late charge
If paying in cash, please give cash to your Event Leader
- We accept only one payment from one person.
- If paying in MXN pesos, please ask so we can give you the correct exchange rate.
Any menu or delivery time changes must be made with 24 hour advance notice via email to [email protected] and confirmed.
- Not all requests are guaranteed, but we do our best.
- When additional time is required due to delays beyond anyone’s control an additional fee of $50 may be charged
ARRIVAL DAY : Services scheduled for your arrival day are delivery and set up only due to the possibility of unforeseen travel delays
Service times are scheduled, listed on your menu/invoice. If changes need to be made, these should be pre-arranged with your event planner with notice.
While we always do our best to offer consistent pricing, quotes are subject to change. As events are typically booked in advance, there may be cost fluctuations that are out of our control. Therefore, the quoted prices are not guaranteed and are subject to adjustments. You can trust us to be completely transparent with these changes before your event. Please rest assured that we will always make suggestions that fit your budget. We look forward to working with you.
Plated meals is prepped in the restaurant and cooked for you in your villa, unless you order a set up and delivery only. Service time is limited to 2 hours unless otherwise specified.